Customer X
Two weeks out from Thanksgiving, here’s what is causing me anxiety:
We are well over 1,000 pies on order and I’ll want perfection over the three days leading to the Thanksgiving holiday. I already feel tired for the standards I will create for myself - and for others.
And tired for the standards I will set for Small Business Saturday, because we are going to need to bounce back pretty quickly to look like normal human beings after a rough few days. Instead of American Express, Small Business Saturday should be sponsored by a quality under eye cream.
Our front door is broken and we have to use packing tape during the day to keep it in the open position. Is that a locksmith issue or a repairman issue? I feel like it is going to be a packing tape issue until 2020.
Though, at least it is fixable with tape. A few weeks ago, Jeanne got her key stuck in the front door in the wee hours of the morning. It just had to dangle there on her key chain until the husband of one of our employees was kind enough to stand outside for 45 minutes with a tool kit and WD40 to wrench it free. Clearly, our door has issues.
Also, our lease expressly disclaims any landlord responsibility for door problems. Or any sort of problems. That’s why our landlord is a billionaire and we are using packing tape.
Also, our cooler doors are still broken. Here’s what I want from our world: I want a documentary that shows an average person (me) ordering roller wheels for a merchandising cooler (also me). And then I want the camera to follow the journey from the ordering to the shipping to the arrival. Because then maybe we could figure out where the wheels are. Isn’t it funny how sometimes our world can feel very small…and then when you are just waiting for some roller wheels for six weeks, the world can feel enormous?
I feel a little pressure that this year is almost over and I still have a lot of things I really want to accomplish. We moved an entire store this year, but I feel still short on my goal list. I get tired of my own self.
I follow #pie on Instagram and watching other pie shops announce their Thanksgiving plans is trying for my competitive soul. Sometimes, I wonder if others watch us and think the same thing.
I ran payroll today and then looked at the amount of that payroll owed to the IRS and felt completely overwhelmed because it was so much money and I have so little control over it. It is a good thing I’ll never run for office, because I have opinions about this process that would probably hurt the IRS’ feelings. If it has feelings, that is.
We have a Thanksgiving order for every single letter in the alphabet except X. Can someone with an X last name please order pie so that my OCD feels complete?
